Cookies policy


What is a cookie? 

 

Whether you use the website https://welcomeaccount.com (the « Website ») and/or the Welcome Account web application (the « Web App »), cookies, pixels, tags and other trackers (hereinafter referred to as the « Cookies ») are installed on your computer.  

 

A cookie is a small file, often encrypted, that is stored in your browser or device and identified by a name. It is installed when you visit a website or an application. Each time you return to this website or application, the cookie is retrieved from your browser or device. This makes it possible to ensure that each time you visit the website or application, the browser is recognised.  

Installing these Cookies may allow us to access your browsing data and/or personal data about you.  

 

Identification cookies 

 

We may use social media Cookies and audience measurement Cookies. You will be informed during your first visit to the Site/Application using these cookies. You will then be invited to accept or refuse them according to the terms described below.  

 

  • Technical and functional cookies 

Technical and functional Cookies are necessary for the proper operation of the Site and the Web App and to provide you with our services. They are used throughout your browsing session, in order to make it easier and to carry out certain functions.  

For example, a technical Cookie may be used to store your responses to a form or your preferences regarding the language or layout of the Website, where such options are available.  

 

We use the following technical and functional cookies:  

As part of our authentication process, the third-party authentication service (hereinafter referred to as « the authentication party ») will store cookies as specified and detailed in the following link: Authentication API cookies.  

 

  • Social media cookies 

 

Social media Cookies allow you to share content from our Website and our Web App on social media and to express your opinion on those networks or make your consultation of our Services public by clicking, for example, on the 'like' and 'share' links.  

These Cookies can also be used to track the user's navigation on the Site.  

We invite you to consult the privacy policies of the social networks, owners of these Cookies, in order to learn about the purposes for which they use the browsing information they may collect through these Cookies and how you can exercise your rights with those social networks.  

 

  • Audience measurement cookies 

 

These cookies allow us to measure the number of visits, page views and user activity. If necessary, they may collect your IP address to determine the city from which you connect. Analytical Cookies allow us to generate statistics on the use and browsing of our Site in order to improve our performance. The cookies used also allow us to identify browsing problems and, where possible, resolve them.  

 

We use the following analytical cookies: 

Cookie name 

Cookie function 

Data retention period 

 

ai_user 

Website performance monitoring via Application Insights. The cookie contains a unique value for the user's browsing session, which allows website performance to be tracked more effectively. 

 

2 years 

ai_session 

Website performance monitoring via Application Insights. The cookie contains a unique value for the user's browsing session, which allows website performance to be tracked more effectively. 

 

2 years 

 

  1. Your cookie preferences 

 

  • Cookies that can be installed without consent 

Some cookies do not require your consent, such as:  

  • Technical or functional Cookies that are necessary for the operation of the Website or the Web App; 

 

  • Certain audience measurement Cookies or Cookies used to test different versions of the Website or the Web App with the aim of optimising editorial choices. 

 

  • Acceptance or refusal of Cookies subject to your explicit consent. 

 

All other Cookies require your consent. These include advertising Cookies, social media Cookies and audience measurement Cookies. You are free to choose whether to accept or refuse the use of these Cookies.  

You can accept or refuse these Cookies during your first visit to the Website or the Web Application.  

 

Your choices to accept or refuse these Cookies will be stored for a period of six (6) months.  

You are free to withdraw your consent and, more generally, change your preferences at any time via the following link.  

 

  • Configuring your browser 

 

It is also possible to configure your browser to accept or refuse certain Cookies.  

Each browser offers different settings. 

 

Welcount is a purpose-driven company that provides simple, inclusive financial solutions to all newcomers coming to Europe to work, study or simply live.

Copyright © 2026. Welcome Place – SAS with share capital of €100.00 – 920 756 020 R.C.S. Paris – VAT FR 42 920 756 020 – 60 rue François 1er, 75008 Paris – registered with the ACPR under no. REGAFI 737375 as payment services agent of Okali, electronic money institution authorised under CIB 17448 – 890 111 776 R.C.S. Paris – 50 rue la Boétie 75008 Paris.

Welcount is a purpose-driven company that provides simple, inclusive financial solutions to all newcomers coming to Europe to work, study or simply live.

Copyright © 2026. Welcome Place – SAS with share capital of €100.00 – 920 756 020 R.C.S. Paris – VAT FR 42 920 756 020 – 60 rue François 1er, 75008 Paris – registered with the ACPR under no. REGAFI 737375 as payment services agent of Okali, electronic money institution authorised under CIB 17448 – 890 111 776 R.C.S. Paris – 50 rue la Boétie 75008 Paris.

Welcount is a purpose-driven company that provides simple, inclusive financial solutions to all newcomers coming to Europe to work, study or simply live.

Copyright © 2026. Welcome Place – SAS with share capital of €100.00 – 920 756 020 R.C.S. Paris – VAT FR 42 920 756 020 – 60 rue François 1er, 75008 Paris – registered with the ACPR under no. REGAFI 737375 as payment services agent of Okali, electronic money institution authorised under CIB 17448 – 890 111 776 R.C.S. Paris – 50 rue la Boétie 75008 Paris.